Dear Friends of Windsor Court Hotel,
We understand that you may have concerns or hesitations about traveling due to the updates regarding COVID-19. On behalf of Windsor Court Hotel, I would like to share with you some of the measures we are taking to assist our guests during these unsettling times.
First and foremost, the safety and well-being of our guests and associates continue to be our top priority. Increased efforts to protect all who visit Windsor Court Hotel have been implemented and include:
- Additional cleaning procedures in all areas of the hotel, including increasing the frequency of these cleaning routines with an emphasis on all high-touch areas.
- Placing hand sanitizers in key areas around the property, including our lobby, meeting spaces, and other public spaces.
- Educating our associates on the steps that should be taken to keep themselves safe and healthy, including the expectation to stay home if they do not feel well for any reason.
In addition to monitoring updates from the Centers for Disease Control and Prevention (CDC), we are in close contact with local and state officials and are prepared to respond quickly based on their advice and recommendations.
We also understand the uncertainty brought on by current events and the hesitation you may have when booking a new reservation or when deciding whether to keep an existing reservation. To provide additional peace of mind, please note the following, applicable to all leisure travel reservations:
- All current and new reservations made directly with the hotel for stays through April 15, 2020, may be canceled without penalty up to 24 hours in advance.
- For reservations made via online travel agents or other third-party travel professionals, please contact your booking provider for information on their policies.
- For reservations made as part of a group booking, please contact your meeting planner for additional information on the event.
We encourage you to call us with any questions or concerns you may have at 844-856-4911. Your loyalty and support of Windsor Court Hotel is greatly appreciated. We look forward to having the opportunity of welcoming you soon.